Policies

Shipping and Terms

Payments
You can pay using Pay Pal, money order, cashier's check, or personal check. Please note that if you are using anyone of the last three methods, you must wait until payment clears before your order will be shipped. If you have further questions, or prefer to order direct from us rather than through this web site, please email us.

Confirmation
All sales subject to confirmation. As with all software, there is sometimes an error in calculating the final price, or with the options you selected. We must be able to contact you via email, so you must supply us with a working email address in order to confirm your total sales price. If there is an error, in your favor or in ours, we will not ship until we can contact you.

Shipping
-Shipping does include insurance
-For orders going to Canada please email us to get a shipping quote.
-Shipping on average takes 1-3 days to reach you after your cage has been completed.

Returns
If you are not satisfied with our product, you may return it under the following conditions:
-Returns must come back to us in the new condition as it arrived
-You will receive a full refund, minus shipping fees.

If an item arrives damaged, don't worry. It is covered by insurance, and we will help with all claim forms.

Customer satisfaction is our number one priority. We will work with you, and do everything possible to insure that you are 100% satisfied of and 100% happy.

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Shipping and Terms